A video making rounds on social media captures a violent confrontation between a group of passengers and a trotro mate. The passengers, visibly angry, physically assaulted the mate for refusing to reduce the transport fares, despite a recent directive from the Ghana Private Road Transport Union (GPRTU) announcing a 15% nationwide fare reduction.
According to eyewitnesses and the video footage, the chaos began when the mate insisted on collecting the old fare and refused to give passengers their change. The passengers argued that the new fares had already been made public and expected the mate to comply. The situation escalated when he stood his ground, claiming he had not received any official notice from his superiors to adjust the fares.
Unable to contain their frustration, the passengers resorted to violence, demanding he return the excess fare. The incident has since sparked widespread debate online, with many condemning the assault but also calling on transport operators to respect fare reduction announcements and communicate clearly with their staff to avoid such misunderstandings in the future.